Order Processing

  • Once you place your order, our artisans begin crafting your jewelry with meticulous attention to detail.
  • Our making time typically takes 13 to 15 days from the date of order confirmation.
  • During this time, your jewelry is carefully handcrafted to ensure the highest quality standards are met.


  • Once your order is ready, we package it securely for shipment.
  • We offer worldwide shipping with delivery times varying depending on your location.
  • For domestic orders within Pakistan, delivery typically takes 2 to 3 working days.
  • International orders may take slightly longer depending on customs clearance and local postal services.

Tracking Your Order

  • Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
  • You can use this tracking information to monitor the progress of your delivery and estimated delivery date.

At Gems n Jocales, we understand that receiving your jewelry in a timely manner is important to you. Here’s what you need to know about our delivery process

Your satisfaction is our top priority. If you have any questions or concerns about your order, please don’t hesitate to contact our customer service team.